State tax filing

Verify that you went in and marked that you are a part year resident. Enter the dates of residency. Continue past income summary and into the part year income. You may need to select PY NC source income and continue. Enter the NC wages. This should get the program to hold the information.

If the program again refuses to hold the information, you may have a piece of data stuck.

Follow these steps:

Desktop version: 

1. Delete the w2 form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

1. Delete the form/ worksheet/ the w2 and related forms, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.