Maya
The issue is when we go to NJ eFile, it says to enter the Paid Preparer Info, while this is self prepared and there is no place to enter even n/a in Paiod Preparer, or even Override it.
It keeps on asking us to put it in some Info screen but when I research that is from the Turbotax PRO Product and someone at your end did not remove that check.
It is just 11 days to filing deadline and I have trvel plans after 12th,
This is outrageous that since past 5 weeks your company has not been able to fix this small issue.
As others said we have NO ERRORS in the file, and were able to e-file the Federal Return and even got the acknowledgment and acceptance
This HAS TO be fixed ASAP or else, we all will have to paper file, which means break of TT trust a big way.
Please escalate to the highest support team,
Thanks
