State tax filing

I really think folks should file complaints and give bad reviews to Turbotax.   For whatever reason, they are not accommodating this form causing many of us to be unable to efile.   It is a pain to switch to a different software, but may just be worth it.  Worse yet, is customer reps will not listen.   The last person claims form is not available.  I asked to speak their supervisor.  They then said its an IT issue. I ask to speak to an IT person.  They then hung up on me.