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State tax filing
The program should not be having an issue. Follow these steps:
Desktop version:
- Delete the form w2 and /or state
- Save your return while closing the program.
- Update the program
- Open
- Enter the information again.
Online version:
A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
For stuck information follow these steps:
- Delete the form w2 and/ or state, see How to Delete
- Log out of your return and try one or more of the following:
- Log back into your return.
- Enter the information again.
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March 27, 2024
11:10 AM