This is a known issue that should be resolved with the March 29th update. Once the update happens, please follow the steps below depending on the version of TurboTax you are using:
- If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
- You can also try using a different browser
- If using TurboTax Desktop: Please see this FAQ.
- Make sure you have ran all the updates
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