I just received the same error message for my rejected 2023 Hawaii tax return:
HICR-001 - If Schedule CR Line 11 [Income Tax Paid To Other State Or Country] is greater than zero, then binary attachment(s) with the file name beginning with 'TaxPaidAnotherState' must be present
The tax return for the other state, North Dakota, is included in the PDF of the 2023 Hawaii tax return that I saved for record just before filing. So, it appears that the required information is included in the Hawaii tax return, but I don't know what TurboTax actually transmits to the state. What can be done to fix this problem and successfully e-file my Hawaii tax return?
Note that Intuit has already charged me $25 for e-filing the Hawaii tax return. I'd prefer to e-file, but if the response from TurboTax is to file by mail, then do I get a refund?
