tom494
Returning Member

State tax filing

UPDATE:

After a full day of research, talking to a guy in customer service with a heavy Indian accent, his voice cutting out every several words and loosing connection, uninstalling and reinstalling my Turbotax Deluxe, that includes state returns, numerus times, I finally lucked out and got Rhenae N., pronounced Renay, in turbotax customer service. She discovered my copy of Deluxe didn't have the state as an option. She said they've seen this a lot with Costco purchases. Costco is just selling what they're sent, the packaging was right, what's inside was wrong. My guess is whoever assembled the kits inserted the wrong disk. That's my long winded way of saying Rhenae is my hero, she got everything working fine.