D_H
Level 1

State tax filing

SOLVED!!

 

OK, even though I thought I had done due diligence on my searching before posting this problem, after posting it I found a support article from TurboTax describing my exact problem.

 

The proposed solution involved downloading a "cleaner" file to remove what I guess must be residual info about the state which is confusing the program.  The article provided a link and pretty solid instructions about how to download and run the .exe file to do the cleaning.

 

Long story short, I followed the instructions, downloaded the file, ran it, and it worked perfectly!

 

Now I can continue with my California return as normal.

 

Thank you!  No need to reply or respond, as the problem is solved.