AmyC
Expert Alumni

State tax filing

When you change between blank, each spouse, joint, it moves the ratio of tax and changes the liability. I am not having this issue of changing from joint to blank to joint. 

 

Since you did, TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.  Follow these steps:

  1.  Click on this link
  2. then click on the blue button that says "Get Help from TurboTax Support".  
  3. Answer the question regarding what tax year is your letter.  
  4. Then it will ask you what the letter concerns. 
  5. Then it will show you the phone number during posted business hours.

See How to submit documentation for accuracy guarantee claims 

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