"That field" is the amount of PFL. When you enter this amount, it reduces your CA taxable income. When you enter zero here, this means that you had no PFL, so your taxable income increases, so of course your CA refund "goes down".
However, you should not make entries based on whether or not your refund goes up or down, but based on whether or not your entries are correct.
So please read my previous post closely and pay attention to the screen shots. Come back if you have additional questions.
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