LeticiaF1
Expert Alumni

State tax filing

Yes you are correct, you federal return must be accepted before you can e-file your state.  Sometimes clearing the cache and cookies handles many issues that seem nonsensical on a regular basis.  First close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using:

 

  • If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
    • You can also try using a different browser
  • If using TurboTax Desktop: Please see this FAQ.
    • Make sure you have ran all the updates

Let us know if you continue having issues.