Did you answer YES to the question after the incarceration question? You can view the state tax summary to view the credit (without paying). You should see the $800 on the line that says Refundable Credits. In my example below, I got the credit... And I saw the refund meter change as soon as I answered YES to the second question. I owed $1723 before applying the credit.
2nd question after the incarceration question: Will this return be filed by April 15, 2024 (or by October 15, 2024, if you file an extension)?
Note: To qualify for the Colorado sales tax refund, your return must be postmarked by April 15, 2024 (or by October 15, 2024, if you file an extension).
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