I am having the same problem with trying to download the Maryland state tax add on. It shows that I paid for it but I get stuck in the same loop downloading it and then opening the tax form and then having to download again. I was on the phone with customer support for 3 hours and they finally said, "oh, this extension isn't available until Feb 23 2024." Tonight (Feb 28th) I tried again and got the same problem. They also said they hadn't heard of this issue before. I tried reinstalling several times, removing the add on (even though it didn't seem to install), installing in safe mode, etc. Nothing worked.
