I downloaded the 2023 desktop version of TurboTax. I have multiple non-resident states I need to file in. I selected several of the states, paid for them, and "downloaded" the forms. However, every time I click on the "start" button it takes me back to the "State purchase/download" page again instead of taking me to the forms to fill out.
I have deleted the program off my computer and reinstalled it. When I did that, I could download each of the state forms individually. However, I signed back into TurboTax and still could not access the state forms I paid for. It, again, sent me to the same "State purchase/download" page.
Any answers on how to access all the state forms I've paid for or get me out of this loop so I can continue with filling out the other state forms?
Thank you!
