State tax filing

Since you followed the steps from the first post and saw all blanks, that leaves a piece of data somewhere. You will want to delete the form Other Tax Credits and Taxes Worksheet'

Always use extreme caution when deleting information from your tax return.  There could be unintended consequences. Follow these steps:

1. On the menu bar on the left that shows. 
2. Select Tax Tools
3. On the drop-down select Tools
4. On the Pop-Up menu select Delete a Form
5. This will give you all of the forms in your return
6. Scroll down to the form you want to delete
7. Select the Form
8. Click on Delete.

If the problem still persists,

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open and file

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.