If you have other employment besides IHSS, it is possible that you paid excess Social Security taxes for the year, and this only shows up if you enter the Social Security and Medicare taxes from the IHSS W-2 and that is the cause for the increased refund.
You can view a summary of your California return by selecting Tax Tools from the left side menu, then Tools, then View Tax Summary. Then, the left side menu should show CA Tax Summary as one of the choices to view.
You do not need to enter $1 in box 1 in order to e-file if you designate the W-2 as nontaxable Medicaid waiver payments, as shown in my previous reply.
Otherwise, you can send us a “diagnostic” file that has your “numbers” but not your personal information for us to troubleshoot the issue. If you would like to do this, here are the instructions for TurboTax Online users:
Go to the black panel on the left side of your program and select Tax Tools.
- Then select Tools below Tax Tools.
- A window will pop up which says Tools Center.
- On this screen, select Share my file with Agent.
- You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
- Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.
We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.
If you are using TurboTax Desktop please comment back and I will give you those instructions.
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