DianeW777
Expert Alumni

State tax filing

Yes, you can zero it out.  The way to do it most effective is to use the delete key when  you are in the field.  If necessary also you can follow the steps next.  Also check with your employer to see if a refund should be received for this amount per rjs.

 

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and see if the error is gone.

 

@timkorver10 

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