anthonyj59
Returning Member

State tax filing

Steps to reproduce:

 

1. I go to STATE TAXES tab

2. I click Start button to start state taxes

3. A "Let's Complete Your Purchase Online" window appears

4. I already have the state downloaded, so I click the checkbox next to it and click "Download Now"

5. The state downloads and shows "Your software is up to date."

6. I click Start button to start state taxes, but it just forces me through steps 3-5 again and again.

This for my 2023 Ohio State download, same problem