Greetings. Long-time user of TT Premier, always buying CD (if it matters). Always preparing two similar tax returns. Used first state (KS), bought second state (CO) successfully, prepared both states on return 1. Now in return 2, ready to work on states, both KS and CO say "Start", but pressing the button only puts a gold border on the button, screen freezes up indefinitely, even after rebooting the Win 10 PC.
I should at least get some kind of error message. Something is really screwed up here.
Going to Forms mode on return 2 works, shows no KS or CO forms yet, back to step-by-step the button now says "Edit" not "Start", but still freezes up trying to press it. What to do?
