I have uninstalled TT Home and Business and reinstalled it several times in the past week on my Dell desktop using Windows 10 via purchased disk. After completing my Federal portion I start State. I click on start which brings up a screen that says Lets Download and install your state. Click on ok and a screen shows getting your state., then a screen appears that my software is up to date. I installed TT Home and Business and it came with one state Free. I have contacted your customer service and they in link their screen to mine and saw what was happening. The customer service rep said that she would contact a software technician to look at the problem. So far not response fro TT. This is really frustrating and maybe I need to look at a different manufacturer of tax software.
Whats up
Frustrated Customer
Robert
[email address removed]
