@lisa5
Could you do us the favor of sending us a sanitized version of your tax return? By "sanitized" I mean that TurboTax will scrub all personally identifiable information from your return (it really does - I have seen many sanitized returns and have no idea who they belonged to). The "token" is a number that points to the sanitized version of your return in our data base, so I can see what your return is doing.
Online
- Log into your TurboTax Online tax return
- On the left, click on Tax Tools
- Under Tax Tools, click on Tools
- In Tools Center, click on Share my File with Agent
- TurboTax will give you a “token”, a 7-digit number
- Post the token number in this thread
- Be sure to add to that post “@” “billm223” (without the space in between) so that I will be notified
Desktop
- Open your return in the desktop product
- Look along the top and click on Online
- Click on Send Tax File to Agent
- TurboTax will give you a “token”, a 7-digit number
- Post the token number in this thread
- Be sure to add to that post “@” “billm223” (without the space in between) so that I will be notified
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