Your mom should file VA non-resident state return to receive a refund for taxes withheld.
To ensure accurate calculations, always complete the non-resident return first.
Make sure you've filled out the Personal Info section correctly:
- With your return open, select My Info in the menu.
- On the Personal info summary screen, scroll down to Other State Income, and select Edit.
- At the Did you make money in any other states? question, answer Yes and make sure your nonresident state(s) are selected from the drop-down.
On your VA return, it will show your federal income and ask you to allocate what is sourced in that state, you will say 0
On your KY return, it will show your federal income and ask you to allocate what is sourced in that state, and you can select all.
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