Check your W-2 entries carefully and make sure nothing was input incorrectly. Try removing and re-entering your W-2(s).
To remove a W-2 in TurboTax Online or Desktop:
- Open or continue your return.
- From the menu, select Search and type-in W-2.
- Select the Jump to link in the search results.
- On the Your W-2 info so far screen, select Edit next to the W-2 you want to change.
- Select the trash can Delete icon to delete the W-2.
Sign in and continue your return:
- Select the magnifying glass, search for W-2 and select the Jump to link.
- Select Work on my W-2 and Continue. If you've already entered a W-2 or need to add another one, select Add another W-2.
- Enter your Employer Identification Number (EIN) from Box b on your W-2.
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