Here's a fix you can try. If not successful, Contact TurboTax Support for a new download.
- Download the TTStateCleanup.zip file and save it to your desktop or other easy-to-find location
- Double-click to open the zip folder
- Extract the contents of the folder to your desktop and open the extracted folder
- Right-click the downloaded file (TTCleanStates.exe) and select Run as Administrator
- Select your version (Personal or Business)
- Select your state from the dropdown menu and choose Remove (if you're having problems with multiple states, choose Remove all States)
- Once the tool finishes removing the state return(s), close it and reopen TurboTax
- Follow the prompts to update TurboTax at the prompt. It should start downloading your state
- If it doesn't, click the State Taxes tab and download it from there
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