MarilynG1
Expert Alumni

State tax filing

Can you clarify what you mean by 'the state portion was not functional'?  In TurboTax Desktop, when you click on the STATE TAXES tab, do you see  the 'Let's Work on Your State Return' message?

 

If you can provide more details, we'll try to help.

 

I would suggest going to the FILE menu, choose 'Remove State Return', then closing TurboTax, clear your Cache and Cookies, and re-open TurboTax to a different section of your Federal  return (such as Income or Deductions). 

 

Click through a couple screens, the go back to the STATE TAXES tab. 

 

 

 

 

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