2023 TT State (Virginia) Download in loop

I am running  TURBOTAX Windows DESKTOP HOME AND BUSINESS TAX YEAR 2023. The State download is in a loop and does not complete. I have uninstalled the TT program twice with no luck. I have reviewed previous posts with this problem and saw the zip tool solution. However, this zip tool refers to the 2022 TurbTax. Any remedy would be appreciated.

 

Thanks