2023 state tax download

I am unable to download and install my 2023 state return.  The fixes on support (run state clean tool) to get out of the loop where I try to download state and get the message your sw is up to date isn't working.  It looks like the tool is removing my 2022 state, not 2023.  I've tried all the solutions and nothing is working.  One of you experts know how to fix?  Thanks