I did both of those things--MULTIPLE TIMES, just to be sure--and still the system pulls them back up.
One person posted that it happens automatically if your birthdate tells the program that you're over 55.
That's a lame answer.
But then another place says ""If line 10 is more than $50,000, you do not qualify for the property tax relief refund, and the program will not complete lines 11 through 15."
But that is not true. It DOES insist that you complete lines 11 through 15.
So because there appears to be no workaround for this particularly poor coding and lame response from Intuit, I spent several hours muddling through it and figuring a dozen ways from Sunday what numbers the program is looking for that it apparently is incapable of pulling through to this screen by itself.
I got my return done, but I will be seriously considering another product for 2023, because I have been considering switching from TT for a couple years anyway, and this behavior and lack of support by Intuit is inexcusable.
