State efile refund (California)

Hi:

 

I tried to efile both the federal and state (California) tax returns and paid $25 in turbo tax for the state efile. Then both returns were rejected for some reason and then it turned out that I have to paper file both returns. My question is, how can I get the refund of $25 since the efile didn't go through? I did some research in the community and found that I need to call a number. I did that and found that the wait time is predicted to be over 1 hour... is there any other way to get the refund? Thanks!