Hi, Lgranlund:
That sounds super frustrating! Unfortunately, this is not the kind of thing we can help you with in this forum. I suggest you reach out to TurboTax product support at 1-800-4INTUIT (1-800-446-8848). A tax expert can then help you understand what is going on and how to address it. They have superpowers like screen sharing that just aren't available to us when working in the community.
Hope this helps!
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Best,
Karen
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
