Hello,
I purchased a state tax e-file add-on. Some state tax was owed & the direct debit option was selected.
TTAX emailed that the return was accepted, but no debit has occured (it's been about 2 months since the efile was done). Double checked the pdf record of the filing, and it had the correct bank info.
How can I go about tracking down why the payment was not made?
Thank you
