@am1169 You sound like you're savvy on using TurboTax. But just to make sure:
You are NOT using the ONLINE platform (web version) by mistake either to file the original federal return or trying to file the state return now? You need to use the TT icon on your desktop to open the Desktop program.
This is my last thought on the issue. I am so sorry for the frustration you've experienced.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
