@MarilynG1 said "Apparently Ohio employers can withhold tax for the both the city worked in and the city resided in. You can file your Cleveland and Painesville taxes separately, and you should get refunded from Painesville if you have to pay Cleveland".
Although it works that way some times, I don't think it applies in your case.
Q. Shouldnt it just have cleveland? Not both where she lives and works?
A. No.
It's not clear, but I assume you and your spouse live in Painesville and one of you works in Cleveland. You employer was correct to withhold for both cities. You do not file a Cleveland return, unless there was a mistake in the amount of withholding (highly unusual).
You file a Painesville resident return thru RITA (you can file jointly or separate).
If you are Painesville City Resident, they will give you a credit for what you paid to Cleveland (but not more than the Painesville 2.0% rate). If, however, you are a Painesville Concord JEDD resident, there is no credit allowed (0% credit rate). You will owe the full amount
