MonikaK1
Expert Alumni

State tax filing

I found the choice displayed in both Online and Desktop as per my earlier response. 

 

If you haven't already - I suggest taking these steps:

 

If you have gone through the whole interview and seen the California credits screen, and the Prior Year Alternative Minimum Tax Credit isn't listed among the choices, try logging out of the program and logging back in. Consider trying another browser. If the problem persists, you could delete the California return and add/complete it again, and look at each interview screen.

 

If the problem still persists - in order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

 

Go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 
  2. A window will pop up which says Tools Center.  
  3. On this screen, select Share my file with Agent. 
  4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
  5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"