You may have created an amended federal return? If that is the case then you need to delete the federal amended return in order to file the NY return.
Has your federal return been accepted?
You should have an email and/or text confirming whether your federal return has been accepted.
With your return open, select the State Taxes tab near the top. This will take you to the state section and you can go through your state return again.
If this does not help It may be best to follow the instructions here to give us a call, so we can ensure this is taken care of.
If this does not help please feel free to come back to TurboTax Community with additional details or questions or click here for information on Turbo Tax Support. You can connect with a Live TurboTax Agent and share your screen.
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