Tried clearing the cookies and cache. It is still looping and the state is not opening.
Purchased TurboTax Premier, using Windows 10 Desktop. Need State taxes (Michigan).
I re-installed the TurboTax software on a laptop with Windows 11 and the State portion worked just fine. It appears to be a non-compatibility with Windows 10 issue.
Hope this helps & wish I hadn't spend 3 hours figuring this out. Good luck everyone!
