State tax filing

Please delete Federal Form 5695 and NY State Form IT-255, logout, clear cache and cookies, then restart your computer and log back in. 

To delete the forms follow these instructions depending on which desktop/software version you are using:

Windows instructions

1. Sign in to your TurboTax account
2. Switch to Forms Mode by selecting the Forms icon
3. From the menu, select the form you want to remove
4. After the form is generated in the right pane, select the Delete Form button
5. Follow any onscreen instructions to remove the form or forms

Mac instructions

1. Sign in to your TurboTax account
2. Switch to Forms Mode by selecting the Forms icon
3. From the menu, select the form you want to remove (if you don't see it, select Open Form at the top)
4. From the Forms menu, select Remove [Federal 5695, NY IT-255]
5. Follow any onscreen instructions to remove the form or forms

Online delete a form:

Here's the general procedure for viewing a list of all the forms in your return and deleting unwanted forms, schedules, and worksheets in TurboTax Online:

1. Sign in to TurboTax and open your return by selecting Continue or Pick up where you left off
2. In the left menu, select Tax Tools and then Tools
3. In the pop-up window Tool Center, choose Delete a form
4. Select Delete next to the form, schedule, and worksheet in the list and follow the instructions

Clear cache and cookies:

Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited.

However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

Related Information:

• How do I delete cookies?

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