You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser.
If these steps don't work, please let us know whether you are using TurboTax Desktop/Download or TurboTax Online, and which state return has the issue, and describe when / how the problem occurs.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
