Minnesota Homestead Credit refund is not working properly for the second year in a row. WtH??? I know we qualify-the qualifications are simple. But it says we don't get one. What gives? I

The Minnesota Homestead tax credit refund is not working for the second year in a row. WtH??? I know we qualify-the qualifications are simple. But it says we don't get one. What gives? I swore I wouldnot buy turbo tax again this year after last year's problem...that was NEVER addressed by anyone from INTUIT. But I decided it couldn't happen two years in a row.  But here we go again.  Last year I printed out the form from the state and filled it in myself and had no problem with getting a good sized refund.  But I paid for turbo tax to not have to do that.  I am really annoyed.  Any one able to help?????