Afte passing all the error checks and paying for e-filing ore Federal, NC and VA filings, Federal and NC were accepted, but the VA form failed with an endless loop requesting the first name of the taxpayer on the "Virginia Information Worksheet" form.
Virginia doesn't want this particular form e-fled. My guess is the aggregator company that accepts the filing is passing back the rejection message for submitting the info worksheet that turns into the erroneous error message.
I have to e-file, paper submission is not an option for the VA tax return.
Hopefully someone on the turbotax side will see the rejection message and the endless loop requesting the taxpayers first name on the Information Sheet and fix TurboTax to NOT submit this form so that it can be accepted.
I just spent 1.5 hours with a nice support person looking for workarounds.
Strategy is to wait a week and see if others encounter this error so that it gets fixed.
Anyone that has a workaround to get around this error, please share your success story.
