Cynthiad66
Expert Alumni

State tax filing

I have read the entire thread here and it sounds like you may have to clear your cookies, cache' and history.  You may be in a loop. Please come back if this does not help.

 

First, run a review of the return to determine if there are any outstanding errors then after all of that is cleared, clear your history and reboot the computer.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

Related Information:

Hopefully this helps.

 

@ronjonimo

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