For anyone else having the issue, I ended up using a different computer (fortunately I had another one at home) and successfully finished the state filing.
Here are the steps I took: I saved the Turbo Tax progress file to a USB drive, downloaded my purchased copy of Turbo Tax to the other computer via the retailer, uploaded the saved tax progress. I was then able to continue the state tax without issue.
It was frustrating as I tried everything to clear files and re download on my other computer, but something I couldn't get rid of whatever was in the system getting stuck on the state download.
