There is no way to tell if the numbers are duplicated without looking at the return. However, let's try, please total the income on the IL and Non-resident return. Does that match the total income received, on Federal? If not then you need to determine which return has an incorrect amount being reported.
I know that the new W-2s can be complicated. Take your time to figure out which amounts reported apply to which state and the withholding amounts are key in determining that. Use the income associated with the correct withholding to figure total state income.
Your Non-resident and your IL income must/should total the total combined wages received during the year.
Your goal is to make sure that the income on the two states are the total of the federal income. Use the W-2s and the state withholdings to help with that. It is painful but you can do it.
If all else fails, you can provide a TOKEN number from your tax return here to this forum and someone will receive a sanitized (no social security number or name) version of your return to actually see the information entered and try to help resolve the issue for you. When you get the Number to provide to your agent, come back to this forum and enter the TOKEN Number.
Here is how to request a token:
Get into your tax return
On the left side of the screen
Go down to Tools, then Tax Tools
Share My file with Agent
Now you will see a Token Number
Write it down and come back to the forum to provide Token Number
I hope you are able to resolve this. If not, come back we will assist you.
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