For some reason I wasn't able to pay online to file my CA taxes. Turbotax directed me to call a phone number and provide information to the sales rep (TurboTax State Electronic Filing and the serial number $25) and then they were supposed to give me a confirmation code.
I called the number and the person on the other end first wanted me to share my screen with her. That was a big red flag. Does Intuit actually think this is a good idea??? Then they said they couldn't give me any information except by sending me an email.
Spent 50 minutes waiting for the rep to figure out what to do. Gave up and filed by mail. How disappointing
