When I was on the phone with a Turbotax rep last Saturday, he walked me through the procedure of completely removing turbotax from my machine, including clearing a bunch of info from library files and emptying them out of the trash. I updated the Mac OS to the latest version and then he walked me through downloading a new copy of TurboTax.
It didn’t help. I’ve now had my refunded deposited into my bank account but TurboTax still thinks my Federal Return was rejected and it won’t let me file my State return.
I’m stuck.
Is there no one who can look at my file and fix my problem?
Thanks,
John
[phone number removed]
(
