This is absolutely ridiculous as I filed 2 separate IT-204LL on your web portal, entered banking information and the funds have not been debited. This was done 2 weeks ago when the web portal specifically for this purpose was opened. Turbotax shows complete disrespect for their customers by ignoring numerous requests to get an answer and stop needless efforts on my behalf. I am now forced to file through a different method and waste additional time as paper filing incurs a penalty or if it is debited afterwards, trying to get the funds returned. This coupled with numerous errors in the NYC filing forms that I uncovered and 2 of them has not even been replied to. Wouldn't you think TT would embrace rectifying THEIR errors in order to provide a better or should I say accurate product. My lord.
