Iowa S Corp eFile Exception

After purchasing the Iowa S Corp download I get a message that I am required to efile and they don't support efile so I must contact them (TurboTax) to get a refund. However, the Iowa Dept of Rev allows an exception to print instead of efile "if your software provider doesn't support efile". So I applied for the exception but the software doesn't let me go through the step by step instructions since it still says I must efile. Shouldn't it ask me if I filed for the exception so I can print instead?