I tried paying the $25 state e-file fee 15 times with several different credit cards today. Keeps coming back that card info could not be authorized, makes no sense as all 4 cards are fine. I then called "customer service" and the person I spoke with had no clue, later called again and same result (reps answering calls have minimal tax knowledge let alone understand how/where to resolve a simple payment issue such as this - 2 calls each for 40 minutes and no resolution).
Turbo Tax, get your act together, the least you can do is make paying the state e-file fee easy, considering you shouldn't even being charging this after we already pay for your software and considering how e-filing is automated/electronic! Hoping someone looks into this asap so we can file our State taxes!
