I called again last Fri. (3/3) and finally got someone to create an "Investigation Case" for this issue. No guarantee that TTX will ultimately support form IT-267, but I feel that this issue now has better visibility within Intuit. I agree with @Deborahwrites1 that anyone who needs this form should call Intuit. I, too, am a long time loyal TTX customer and have been ready to submit my tax return for weeks if it wasn't for this issue.
