State tax filing

Does this method apply only to online version? I left the credits blank in the previous five years, and TurboTax still doesn't let me e-file my N Y State return. 

 

Is this considered a bug of Turbotax? Because I have never claimed solar and wind energy credit in the past and this year included, why I am deemed by TurboTax I claimed this credit? Thanks in advance for you help!